Software Services and Solutions
From software selection and integration to custom software development through to software management, training support, we provide complete software services and solutions to businesses and organizations.
Selecting, implementing, integrating, maintaining and managing the numerous software systems used within your business requires both time and expertise. After all, your accounting system, CRM, tracking systems and databases are vital to the operations and management of your business.
We provide full software management services from selection to maintenance and updates as well as backups and real time replication. We are also one of the only managed IT firms to provide custom build software based on your specific requirements, operational processes and management structure.
So whatever your software requirements may be, we have the solutions that will work for you.
From software selection and procurement through to installation, integration, training and deployment, new software systems can be difficult for most businesses and organizations to naviagate on their own.
There are two primary challenges in the adoption of new software systems. The first is the technical aspect which includes installation, setup and integration with other systems. The second is the deployment within the organizational workflow, IT infrastructure and user training.
In terms of the technical challenges, our team of programmers, database specialists and server administrators will work with the vendor to install, setup and configure the system within the client organization. We will then integrate the system with all existing systems including accounting, sales, operations, adminstrations, communications and more.
After the system has been successfully installed and integrated, we will then deploy the system in terms of its application within the organization’s workflow and processes as well as training the management and employees on system administrations and usage.
Finally, we provide on-going service and support such as system updates, 3rd party integration assistance, user support, technical support and more.
By providing all the required technical resources and expertise as well as the project management experience and methodology, we can ensure the successful adoption, integration and deployment of any 3rd party software system into your organization.